Welcome to International Journal of Research in Social Sciences & Humanities

E-ISSN : 2249 - 4642 | P-ISSN: 2454 - 4671




Essien, Blessing Stephen (PhD)

Volume: 4 Issue: 2 2014


This study examines occupational stress and its associated risk factors among employees of commercial banks in Akwa Ibom State, South- South, Nigeria. Cross – sectional survey research design was adopted and study population consisted of 785 female employees of the 18 commercial banks in the study area. Researchers developed questionnaire was used in data collection. This questionnaire was presented to experts for both construct and content validation. The instrument was also tested for reliability using Cronbach Alpha and reliability coefficient of 0.72 was obtained which is an indication that the instrument is reliable. Sample of 9 commercial banks were selected by simple random sampling while stratified random sampling was used in selecting the 395 female employees from the selected 9 commercial banks. The selected 9 commercial banks represents 50% of the total number of banks while the 395 employees selected also represents 50% of the total population of employees of commercial banks in the study area. Of the 395 copies of the questionnaire administered to the respondents, 272 copies (75%) were retrieved. Frequencies and percentages as well as multiple logistic regressions were used to analyse the data. Results shows that work-overloading have a significant positive influence on occupational stress (p<0.01), while the effect of job insecurity and employees’ exposure to risk were statistically insignificant (p>0.05). Finding also shows that female employees of commercial banks who were exposed to excessive work-overload have more than 10 times chances of being stressed than female employees who did not complain of work- loading. Based on these findings, it was recommended that managements of commercial banks should recruit more employees and utilize effective job sharing and rotation strategies to avoid employees work-overloading. Removing unrealistic targets and giving attractive interest on deposits would avoid exposing female employees to risk through deposit mobilization because risk engender workplace stress and is detrimental to the health of both the employees and the organization.

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