Abstract

IMPACT OF SOCIAL INTELLIGENCE IN ORGANIZATIONAL CONFLICT MANAGEMENT STRATEGIES

Asst. Prof. Dr. Nadhum Jawad Abd, Resercher. Qassim Ali Mohammed

Volume: 9 Issue: 4 2019

Abstract:

The aim of this research is to measure the impact of social intelligence in determining organizational conflict management strategies. The research was carried out on a sample of companies of Ministry of Construction and Housing and Public Municipalities in Iraq represented by companies (Roads and Bridges Company, Housing Department, General Works and Maintenance Department, Engineering Construction Company, Buildings Department, National Center for Construction Laboratories, National Center for Engineering Consultancy. A sample of (147) individuals were selected (general manager, assistant general manager, head of department and director of division) to respond to the paragraphs of the questionnaire that were prepared for this purpose .They are (40) paragraphs. The data were processed using statistical software (Amos v.20, spss v.20) through means of measurement consisting of a set of descriptive and analytical statistical instruments (arithmetic mean, standard deviation, percentages, coefficient of variation, simple linear correlation coefficient, (Kruskalwallis test) .A set of conclusions were reached , the most significant of which was that social intelligence in its studied dimensions has a role in determining the conflict management strategies in the surveyed companies .

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