Abstract

THE USE OF INFORMATION TECHNOLOGY IN IMPROVING MUNICIPAL PERFORMANCE _ CASE STUDY IN A NUMBER OF MUNICIPAL DIRECTORATES IN THE MUNICIPALITY OF BAGHDAD

Noor Basil Hameed, Ali Mawat Al,Sudany

Volume: 9 Issue: 4 2019

Abstract:

This research sought to diagnose the role of IT using GPS in improving municipal performance. To achieve this, the elements and components of information technology (hardware, software, databases, communications networks, human resources) were adopted as an independent variable and dimensions of performance measurement (internal processes, growth and learning, financial dimension) dependent variable, and the standard checklist was adopted as the main measurement tool in This search, the members of the research sample were selected at the level of senior and middle leaders, where the total number of (44) employees, and for analysis and processing of data and information, and test research hypotheses, has been used statistical analysis program (SPSS V 23), (Amos v 23), and the adoption Descriptive Statistics Methods , (Arithmetic mean, standard deviation), the results showed the important role of information technology by using GPS to improve municipal performance.

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