Abstract

THE ROLE OF KNOWLEDGE MANAGEMENT IN PROCESSING OF INFORMATIONAL UNCERTAINTY OF MANAGERS

Researcher Ahmed Ghazi Mahdi, Researcher Luma Qays Raoof, Researcher Hatem Ali Ramadhan

Volume: 10 Issue: 4 2020

Abstract:

The current research aims to identify the importance of the role played by knowledge management in processing information uncertainty. This role has increased because of the dynamic nature of the contemporary business environment and the challenges that hinder the organization's ability to achieve its goals and continuity in work. The research problem refers to the extent to which managers are able to benefit from knowledge management in rationalizing their decisions through processing information uncertainty. The researchers adopted the analytical descriptive approach in the applied side of the research. The questionnaire was adopted as a main tool for collecting data, which was distributed to the members of the college of Isra, the total of (21) individuals . The statistical program (SPSS-v21) was also adopted in the introduction and analysis of research data, where the percentage of repetition, arithmetic mean, standard deviation, and coefficient of variation were adopted in the diagnosis of the reality and significance of the variables investigated, while the correlation coefficient of spearman and the simple linear regression were used in testing the hypothesis of research. The results were explained and discussed in the practical aspect of the research in detail. These statistical tools produced a number of results which confirmed the validity of the hypothesis from which the research began . Therefore, the researchers concluded that knowledge management is one of the main engines to assist the managers of the organization concerned with processing the lack of information. Therefore, it is recommended to consult the experiences of developed countries in this field and to benefit from their ideas in promoting knowledge in the local environment

DOI: http://doi.org/10.37648/ijrssh.v10i04.006

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References

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